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Contact Support

Need help with Social Security benefits, applications, or have questions? Find official contact information for the Social Security Administration (SSA) including phone numbers, online resources, and local office locations.

Call 1-800-772-1213Visit SSA.gov

Important Notice

Social Security Guide is an independent educational website and is NOT affiliated with the Social Security Administration (SSA). The contact information on this page is for the official SSA. For personalized assistance, benefit applications, or official information, you must contact the SSA directly using the methods listed below. This website is for educational and informational purposes only.

How to Contact SSA

Choose the contact method that works best for you

Call SSA

Main Phone Number

1-800-772-1213

Speak with a Social Security representative

Monday - Friday, 8:00 AM - 7:00 PM (local time)

TTY Number

1-800-325-0778

For deaf or hard of hearing

Monday - Friday, 8:00 AM - 7:00 PM (local time)

Visit SSA Online

Official SSA Website

www.ssa.gov

Access your account, apply for benefits, and find information

Available 24/7

My Social Security Account

Create or Sign In

Manage your benefits, view earnings, and get estimates

Available 24/7

Local Office

Office Locator

Find an Office Near You

Schedule an appointment at your local Social Security office

Varies by location

In-Person Services

Appointment Required

Most services require an appointment - call ahead

Monday - Friday, 9:00 AM - 4:00 PM (most locations)

Best Times to Call

Avoid Peak Times: The SSA phone lines are typically busiest early in the week (Monday-Tuesday) and early in the month. Wait times are generally shorter later in the week (Wednesday-Friday) and later in the month.

Best Time: Try calling later in the day (after 3:00 PM local time) or mid-week for shorter wait times.

Be Prepared: Have your Social Security number, date of birth, and any relevant documents ready before calling.

Common Help Topics

Find resources for specific topics and questions

Applying for Benefits

Get help with retirement, disability, SSI, or survivors benefit applications

Visit SSA.gov

My Social Security Account

Create an account, reset password, or access your online account

Visit SSA.gov

Medicare Questions

For Medicare-specific questions, contact Medicare directly

Visit SSA.gov

Report Changes

Report changes in address, direct deposit, work activity, or other circumstances

Visit SSA.gov

What to Prepare Before Contacting SSA

Personal Information

  • Your Social Security number
  • Date of birth
  • Current mailing address and phone number

Relevant Documents

  • Birth certificate (for applications)
  • W-2 forms or tax returns (for benefit estimates)
  • Medical records (for disability claims)
  • Bank account information (for direct deposit)

Report Fraud or Abuse

If you suspect Social Security fraud, waste, or abuse, report it to the Office of the Inspector General (OIG):

Phone: 1-800-269-0271

Online: oig.ssa.gov/report

More Resources

Explore our educational guides and information

FAQs

Find answers to frequently asked questions about Social Security.

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Benefits Guide

Learn about different types of Social Security benefits.

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About Us

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